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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Casandra Beaver

November 7, 2024

5  out of  5
rating by Casandra Beaver
"Omg she really helped me I'm a working women however she jumped into action thank you"
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Gabriela Hernandez

November 7, 2024

5  out of  5
rating by Gabriela Hernandez
"Marina helped me through the whole process. She was very friendly and professional. She understood my needs and was able to get my policy transferred from another state with no issues. She was able to do everything on her own without me having to take any steps. All the staff in the office is friendly. Marina also gave my son a welcoming cup from State Farm with candies. My son was super happy and appreciated the friendly service we received."
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Rose Hatley

November 5, 2024

5  out of  5
rating by Rose Hatley
"Marina is the best! She was so helpful and friendly! She got me the best rate around on my auto insurance! Thank you so much Marina!"
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Tye Candie

November 4, 2024

5  out of  5
rating by Tye Candie
"Marina is absolutely amazing! (Probably spelled her name wrong and I apologize) But since I've started with state farm, she's been nothing but helpful and finding ways to help things work for me and what I've got going on. She's been very thorough with giving information. The absolute best and sweetest!"
We responded:
"Tye, we are so glad you have chosen to be part of our State Farm family. We are also happy to have helped you save money each month. Marina is excellent and finding all the discounts and showing the best value. "
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Sean Schaefer

November 4, 2024

5  out of  5
rating by Sean Schaefer
"Marina was great and helped me out a lot to make the coverage I needed affordable."
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Kim Bradshaw

October 31, 2024

5  out of  5
rating by Kim Bradshaw
"Marina was a life saver!!!! So easy to work with ! Would highly recommend"
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Linda Smart

October 31, 2024

5  out of  5
rating by Linda Smart
"We sure appreciate Marina Moreno with our Insurance questions n quotes .She helped us even though we  went with another Company .I strongly appreciate the fact that She did not just leave us at limbo on our own to figure this out.She give us a few leads on who else we could get quotes from also 😀 Great hospitality with us as  customers. I would strongly recommend her to anyone searching for Insurance. What a sweet kind lady she is.Thankyou Marina"
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Seth San Miguel

October 31, 2024

5  out of  5
rating by Seth San Miguel
"Marina & Sabrina were the dynamic duo assisting me get the best rates and coverage available. Highly recommend 👌"
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skeety

October 31, 2024

5  out of  5
rating by skeety
"Great customer service and support very helpful and friendly service"
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Anthony Stallings

October 31, 2024

5  out of  5
rating by Anthony Stallings
"They Great!! Especially Maria she always helps me out and answers Aal my questions I refer people to her all the time!!"
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Isabel Hernandez

October 30, 2024

5  out of  5
rating by Isabel Hernandez
"Sobrina was very polite. Blessings, very helpful"
We responded:
"So nice to hear, Isabel. Thank you for being part of our State Farm family and choosing us to insure your vehicle."
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Marcus “Chief” Moncibais

October 29, 2024

5  out of  5
rating by Marcus “Chief” Moncibais
"Great agent and great staff. They always take care of my needs and keep me up to date with any upcoming actions that need to be made. Couldn't be happier!!!"
We responded:
"Thank you for your amazing feedback, Chief. We're always pleased to hear that our team consistently takes care of your needs and keeps you informed. We appreciate your loyalty and trust in us. As you know, If you ever need anything else or have questions, please don’t hesitate to reach out!"
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Anthony Casey

October 28, 2024

5  out of  5
rating by Anthony Casey
"It was very easy dealing with state farm. Very satisfied"
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Brianna Cook

October 25, 2024

5  out of  5
rating by Brianna Cook
"Justin was super helpful in setting up my policy! Highly recommend!"
We responded:
"Thank you for your positive feedback, Brianna! We're thrilled to hear that Justin was able to assist you effectively with your policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Ronald McCallister

October 14, 2024

5  out of  5
rating by Ronald McCallister
"Kim and her staff were very professional and prompt just made it a breeze thanks justin"
We responded:
"Thank you, Ronald, for your kind words! It's great to know that Justin also made a positive impact. We appreciate your recommendation and look forward to assisting you again in the future!"
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Robin F

October 8, 2024

5  out of  5
rating by Robin F
"Marina with Kim Austin State Farm Insurance has been great to work with. Always professional, kind and very informative. She helped us get set up with great savings and affordable insurance. Thanks Marina!"
We responded:
"Thank you for your wonderful review, Robin! We’re so glad to hear that Marina provided you with great service. We appreciate your kind words and look forward to continuing to assist you in the future!"
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Deannee Bayless

October 7, 2024

5  out of  5
rating by Deannee Bayless
"Very helpful and thoughtful was a pleasant experience"
We responded:
"We’re delighted to hear that you had a pleasant experience and found our team helpful and thoughtful, Deannee. When you need anything else, please don’t hesitate to reach out!"
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Andrew Palen

September 27, 2024

5  out of  5
rating by Andrew Palen
"Great experience and massive savings!"
We responded:
"Thank you, Andrew, for your great review! We're thrilled to hear that you had a positive experience and found significant savings. If you ever have any questions or need assistance in the future, feel free to reach out!"
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Patricia Hacker

September 26, 2024

5  out of  5
rating by Patricia Hacker
"We were very pleased and satisfied with the service we got from Kim Austin State Farm."
We responded:
"Patricia, we’re so glad to hear that you were satisfied with the service from Kim Austin State Farm. It’s also wonderful to know we met your expectations. If you ever need assistance in the future, we’re here to help!"
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Tammy Ward

September 25, 2024

5  out of  5
rating by Tammy Ward
"Sabrina and every one at Kim Austin State Farm have been amazing with all of our needs!"
We responded:
"Thank you for your great review Tammy! We're glad to hear that Sabrina and our team at Kim Austin State Farm have been so good in meeting your needs. Your satisfaction is our priority, and we’re here to help whenever you need us. "
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Janina Aguero

September 25, 2024

5  out of  5
rating by Janina Aguero
"Helped us find a great deal for our family!! Would definitely recommend!"
We responded:
"Thank you, Janina, for your positive feedback! Your recommendation means a lot to us! We’re so glad to hear that we were able to help you find a great deal for your family. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!"
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Ramona Faison

September 24, 2024

1  out of  5
rating by Ramona Faison
"Great, in these days and time if you can save a dollar that's really good, but y'all helped me save close to 400 thank a lot you will never know how much that helps."
We responded:
"Thank you for sharing your experience, Ramona! We’re thrilled to hear that we could help you save you so much money! We understand how important savings can be, and we’re glad we could make a difference for you. If you need any further assistance, please don’t hesitate to reach out. We're here for you!"
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Jeremy Walker

September 11, 2024

5  out of  5
rating by Jeremy Walker
"Incredibly quick and easy! She took care of everything! It was literally an 8 minute phone call."
We responded:
"Thank you, Jeremy, for your wonderful feedback! We're so glad to hear that your experience was quick and easy. It's great to know that our team was able to handle everything efficiently in just eight minutes! If you have any more questions or need assistance in the future, we're here to help. Thanks again!"
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amanda hass

September 9, 2024

5  out of  5
rating by amanda hass
"Marina was excellent and helped with every need and decently priced. Highly recommend yhem."
We responded:
"Thank you for your kind words, Amanda! We’re thrilled to hear that Marina provided excellent service and met all your needs at a fair price. Your recommendation means a lot to us! If you need any further assistance or have questions, don’t hesitate to reach out. We’re here to help!"
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Alysia French

September 9, 2024

5  out of  5
rating by Alysia French
"Sabrina was the best agent I have ever worked with and went above and beyond, and went out of her way to make my life easier! She deserves pay raise!! I absolutely love her"
We responded:
"We’re delighted to hear that Sabrina went above and beyond to make your experience exceptional, Alysia. We’ll certainly share your feedback with her. We look forward to working with you for years to come."