State Farm® Insurance Agent Kim Austin

"Incredibly quick and easy! She took care of everything! It was literally an 8 minute phone call."

"Marina was excellent and helped with every need and decently priced. Highly recommend yhem."

"Sabrina was the best agent I have ever worked with and went above and beyond, and went out of her way to make my life easier! She deserves pay raise!! I absolutely love her"

"Marina Hernandez was very helpful when it came to discussing Full coverage on my vehicle. Very Professional!!!"

"Sabrina Gil is very helpful and has great explanations of coverages and the benefits of them. Also Kim is amazing and will work with you to make things happen! Definitely recommend this agency for all your insurance needs!"

"Very knowledgeable and answered all my questions great agent worth the switch"

"Kim Austin -state farm insurance is a very good insurance company I highly recommend"

"A tremendous help, couldn’t have found a better deal anywhere else."

"Justin Pedroza is the best. Very knowledgeable. I’d give him 10 stars for his patience with us , explaining everything to us. Also, for his great customer service. This kid is funny too."

"Megan was beyond fantastic! I am brand new to opening up my own insurance account, and she had no problem guiding me through it all. She made me feel like there is no such thing as a dumb question. Overall 10/10 customer service."

"Great agent and great staff. They always take care of my needs and keep me up to date with any upcoming actions that need to be made. Couldn't be happier!!!"

"Kim Austin office has always been so friendly & patient with my request. They strive to always do what's best for my household and look at different ways to help me make the right decision. Megan & Renee are my go to gals!"

"Very helpful today, I really appreciated your time and honesty. Thank you!"

"Sabrina was super helpful in assisting me with a transfer due to us moving elsewhere!"

"Thank you for the quick response to all my questions.Everyone has been very kind . THANK YOU for all the help."

"I’ve been working with Kim Austin for about 3 years and it’s been the best, everyone is so helpful especially Ms. Sabrina! She helped me with all my questions and even went the extra mile for me, she’s the best!"

"Always friendly and help you no matter what!"

"Excellent customer service. I greatly appreciate Marina, a very professional, friendly and knowledgeable State Farm Agent who assisted me in my insurance need. She did it in no time, very calm, precise and I could imagine her smiling all the time while she’s processing all my questions and transactions. I had a great, enjoyable business conversation with her. And I would also like to mention Megan and the whole team who had greatly helped me in my previous queries and follow up. I love the friendly, loving concern of these employees towards customers like me."

"Marina contacted me as a current policy holder to review my policy and to offer new coverages. She was able to offer me more coverage and decreased my premium. Marina was a huge help and I highly recommend Kim Austin insurance!"

"I want to take this opportunity to express my appreciation to the staff at Kim Austin State Farm in Abilene. Today Megan jumped thru all the hoops for us to ensure we have wonderful accommodations while our home is being refurbished. THANK YOU MEGAN. ONCE AGAIN! Our thanks to staff at Kim Austin State Farm in Abilene Tx Last week while in Abilene I stopped by State Farm to get help learning how to upload claims I am tech illiterate. Megan took time out of her lunch hour to train me! Today, 6/7/24 a Friday I called for help on claims I had submitted and of course; MEGAN jumped through hoops and resolved my issue within the hour. I LOVE KIM AUSTIN STATE FARM. THANKS MEGAN!❤️"

"I really enjoy State Farm. Their communication, professionalism and rates are amazing. Everyone has done an outstanding job!"

"Absolutely love love love Marina!! She helped me save over $700 a month!"

"Marina with State Farm exceeded my expectations she not only got me the lowest homeowners insurance quote, she also lowered my car insurance! As a first time homebuyer I was lost and Marina was very knowledgeable. Thank you Marina Moreno!"

"Wonderful experience and friendly staff. They were able to get our policy started for a future date and save us more than an immediate policy which was awesome. Staff was very knowledgeable and made sure all our needs were met. I definately recommend this office for all your insurance needs. They cover it all, car, life and renter/home owner insurance."

"Financial considerations have caused me to have to make a couple of insurance changes within a relatively short period of time. Marina Moreno was understanding, patient, professional, and helpful throughout the process, and quick to reply to each need, researching and presenting the various options without making me feel pressured toward any direction--answering my many questions and clearly explaining the possible outcomes of each one. This was not my first experience with her expertise; when I was first investigating the Kim Austin agency, she offered the same caring concern. I heartily recommend her and the Kim Austin State Farm agency in these days of uncertain conditions."