State Farm® Insurance Agent Kim Austin

"Karen is a new team member that has recently started working at this agency. She’s very detail oriented and informative and will always try to be a solution to a problem. Karen is an asset to the company and she’s full of kindness! A jewel!!!!"

"Been using this office for a few years now and they have helped in every way! real people easy quotes and super nice to talk to no matter who you get! Thank you!"

"Karen takes care of all my insurance needs. She is great to follow up and make sure things are taken care of. I have been well pleased with State Farm. Great price and budget friendly."

"Megan was very helpful and knowledgeable when we were getting our life insurance. We felt very comfortable and she understood our needs."

"Just want to say thank you to Megan. . She transferred my policy from another state. She was very prompt in returning my phone call and had my auto policy updated in just minutes. Thanks again."

"She was very up front and very helpful in getting a good coverage for at an affordable rate"

"Always pleased with the customer service provided. Comprehensive service that is easy to work with and no hassle."

"Went and spoke with Megan about my insurance and she took great care of me was very respectful and explained everything it was great 👍"

"Great experience with Megan she helped me with everything and went to great detail to make sure I understood what all I was getting out of my insurance highly recommended"

"I had the pleasure of working with Megan and she was absolutely wonderful! She helped get me a great price with auto and renters insurance. She went above and beyond and provided exceptional and friendly customer service. I highly recommend this office for your insurance needs."

"Meagan was amazing as a single parent having to pay these payments for insurance is hard but she found a way."

"Very helpful, kind , patient , and honest"

"Very pleasant lady I worked with! Answered all my question! (And I had a lot) super sweet getting the coverage I needed! At price I could afford!"

"So friendly and knowledgeable!!"

"Megan Holmes was a amazing! She was able to help me with my home and auto insurance to get me a better rate and coverage. She is so kind and understanding of my schedule. I highly recommend Megan at Kim Austin- State Farm."

"Want to thank Megan from State Farm for her call this morning and helping with my insurance policy for my vehicles just wanted to say thank you very much for breaking it all down on my coverages she’s definitely very knowledgeable, professional, and polite. To anyone who is need of insurance I recommend seeing Megan with State Farm."

"Meagan is very sweet and joyful thank you"

"Kim was very helpful in getting me started with my Insurance. Explained everything and got me the best rate with more coverage than I previously had. Very sweet as well. I would recommend Kim!"

"After me and my wife had issues with another agent, we came across Kim Austin Statefarm here in Abilene. The minute we walked in we were greeted with a very warm hospitality by Megan Holmes. She began to listen to our concerns and paused what she was doing to help us right away, despite it being late on a Friday. Right away she looked at our policy and helped us get the answers we needed. It showed what commitment not only Megan but Kim Austin’s team demonstrated. I highly recommend this place. Kim Austin even came out to greet us and spoke to us kindly. This is quite different from the approach I was accustomed to from a different head agent who I never met, spoke or seen due to the excuse, “he was always busy.” We are saving so much because of this location. Everyone was kind and kept offering us complimentary drinks and food. Kim and Megan are the way to go if you’re looking for an agency that treats you like family."

"Megan was FANTASTIC in assisting me with my auto insurance policy. She was quick to find all the amazing discounts and was very knowledgeable in what I had to do to get these discounts. State Fatm for life now! Thanks to Megan!"

"What great experience. If you need insurance call Megan. She will find you the best prices."

"Mrs. Megan was very helpful and informative. Might I add very knowledgeable about insurance coverage and policy. She also took her time with me and gave me that real down home feeling like we were from the same neighborhood. If you need insurance give her a call"

"Very nice staff. They offered drink and snacks which i thought was nice"

"Supper nice very helpful. There need a rise $$$$❤️❤️❤️🙏😁😁"

"Marina was very helpful! Super kind and understanding, Thank you for switching us over so easily!"