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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Payton Linkogle

May 1, 2024

5  out of  5 rating by Payton Linkogle
"Megan is always so helpful, patient and understanding!"
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work Marrow

May 1, 2024

5  out of  5 rating by work Marrow
"Love that everyone is always so professional and polite when talking to you!"
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Lauren Huff

April 30, 2024

5  out of  5 rating by Lauren Huff
"Great customer service!! Megan was a great help in explaining everything to me!"
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Brinda Sotelo

April 30, 2024

5  out of  5 rating by Brinda Sotelo
"Marina helped me find the right coverage for the right price when adding my daughter to our car insurance."
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Zanthia Dorsett

April 30, 2024

5  out of  5 rating by Zanthia Dorsett
"Great experience with Marina for my first time getting insurance on my own!"
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Tommy Duncan

April 30, 2024

5  out of  5 rating by Tommy Duncan
"I want to take this opportunity to express my appreciation to the staff at Kim Austin State Farm in Abilene. Today Megan jumped thru all the hoops for us to ensure we have wonderful accommodations while our home is being refurbished. THANK YOU MEGAN"
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Kenneth Smith

April 29, 2024

5  out of  5 rating by Kenneth Smith
"I was working with Sabrina Gil out of Kim Austin's state farm insurance office, she saved me over $200, give her a chance, I'll bet she can save you money"
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Joyce Dessivia

April 29, 2024

5  out of  5 rating by Joyce Dessivia
"Marina was soft-spoken. I ask for another agent. But, she was business with another customer. So, Marina did a great job in assisting me. I've been with State Farm for awhile. The staff is well trained. Very pleasant people within Kim Austin's office. Going into the office is great. You are greated with a warm hello, and a warm smile. Marina thanks again."
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Erica Simmons

April 27, 2024

5  out of  5 rating by Erica Simmons
"Customer service was really great !"
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Deborah Dearing

April 24, 2024

5  out of  5 rating by Deborah Dearing
"Justin provided great customer service and was able to save me money on my automobile insurance."
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Broderick Price

April 22, 2024

5  out of  5 rating by Broderick Price
"Sabrina did a great job, she will do everything you need."
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Lee Warren

April 18, 2024

5  out of  5 rating by Lee Warren
"Was concerned about an issue with the previous insurance I had . My State Farm agent was like a good neighbor and handled it .Thank you so much...❤️"
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Sandra Nicholls

April 16, 2024

5  out of  5 rating by Sandra Nicholls
"Marina was very helpful and sweet on the phone. Her pleasant voice and knowledge led me to the best route for me in what I needed."
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KRISHNA KUMAR

February 29, 2024

5  out of  5 rating by KRISHNA KUMAR
"Very pleasant person, easy to deal with, very efficient, always available, polite, loves pancakes. I love pancakes as well!I love this pleasant pretty agent from State Farm Indurance who does her work perfectly well."
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Jennifer Reese

February 20, 2024

5  out of  5 rating by Jennifer Reese
"Friendly, respectful and efficient!"
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Monique Hernandez

January 29, 2024

5  out of  5 rating by Monique Hernandez
"Always there’s when I need them"
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Lauren Johnson

January 15, 2024

5  out of  5 rating by Lauren Johnson
"It will be 15 years this year that we've been with Statefarm. We have worked with Renee at Kim Austin, and now Marina Moreno has been helping us. All the ladies have been super helpful and attentive to our needs. I highly recommend Statefarm especially if you bundle. No other insurance company can offer better rates!"
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quinton griffin

January 11, 2024

5  out of  5 rating by quinton griffin
"Great work"
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Jiro Mapanoo

December 28, 2023

5  out of  5 rating by Jiro Mapanoo
"I would recommend sabrina as an agent, she took care and answered all of my questions. Super friendly and nicely to work with."
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Rose Soliz

December 28, 2023

5  out of  5 rating by Rose Soliz
"Pleasant and fast over the phone."
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Tammy Bayer

December 19, 2023

5  out of  5 rating by Tammy Bayer
"Excellent job"
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Amanda M

December 1, 2023

5  out of  5 rating by Amanda M
"Marina went out of her way to help me and save me money, but made sure I had the coverage I needed. Her customer service is excellent"
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Denise Oliver

December 1, 2023

5  out of  5 rating by Denise Oliver
"Sabrina has done a great job for us. She is prompt and very courteous! Great job, Sabrina 👍"
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Athena Russell

November 30, 2023

5  out of  5 rating by Athena Russell
"Always very polite and helpful. Very friendly"
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Keith Thomas

November 18, 2023

5  out of  5 rating by Keith Thomas
"Called to get our new car added to our insurance. Sabrina helped us and got everything set up in a professional manner. Even sent us temporary cards. Great service"